1. Scope
This Privacy Policy explains how the DueBop iOS app collects, uses, stores, protects, and deletes personal and financial data. It also covers this website, duebop.com, which is informational only: it has no accounts, does not ask you to sign in, and never collects financial data. Section 10 describes the limited analytics the website does use.
2. Where your records live
The bills, budgets, goals, income sources, and transactions you enter are stored in an encrypted database on your device. They do not leave your device for the features of the app to work, advisor features included, and we do not hold a copy of them.
3. Accounts, and the data we collect
DueBop has no user accounts. There is no sign-up, no password, and no server holding your records, so we do not collect or store an email address, authentication credentials, or session metadata in order to run the app. We do receive the subscription status needed to unlock paid features, which Apple provides without identifying you to us. The records you enter in the app are covered by section 2, the ad SDK is covered by section 6, and this website is covered by section 10.
4. Imported statements
If you import a statement file, the app processes it on your device to extract normalized financial facts for your review. Imported files are not kept as the permanent product record, and they are never uploaded to us.
5. Advisor and AI-related data
Some insights are deterministic calculations, and we do not describe those as AI analysis. For AI-assisted advisor features, DueBop uses the AI capability already available on your iPhone rather than an AI service we operate. We do not run our own model, we do not send your financial facts to an AI provider of ours, and raw statement files are never sent anywhere. Identifiers such as full account numbers, routing numbers, card numbers, names, and addresses are filtered out of advisor prompts regardless. Where the device hands a prompt to software you installed yourself, that software is covered by its own provider's privacy policy, not this one.
6. Advertising
The free tier of the app shows ads served by Google AdMob. To serve and measure those ads, the AdMob SDK may collect device and advertising identifiers, coarse location, device characteristics, and in-app ad interactions. That collection is Google's, under Google's own privacy policy, and it is separate from the records you keep in DueBop: your bills, budgets, goals, income, transactions, and imported statement data are never sent to the ad network. If we use personalized ads, iOS will ask for your permission through the App Tracking Transparency prompt first, and you can decline. Declining does not remove ads, it only makes them non-personalized, and you can change the choice at any time in Settings on your iPhone.
7. Connected bank accounts
DueBop does not offer bank account linking. There is no bank connection in the app and no way to enter bank credentials. If we ever introduce it, we will update this policy and identify the provider before the feature becomes available to you.
8. Billing
Paid subscriptions are sold and billed by Apple through the App Store. Apple handles your payment details, and we never receive or store them. We receive only the subscription status needed to unlock paid features.
9. Support and communications
If you email support, we keep that correspondence for as long as we need it to answer you and to keep a record of the issue, and no longer than three years unless a legal obligation requires otherwise. Please do not include full account numbers, routing numbers, or card numbers in a support message.
10. This website
duebop.com uses Google Analytics 4 to understand which pages people find useful. It is configured with IP anonymization on, and with Google Signals and ad personalization signals turned off, so it is not used to build an advertising profile of you. It collects pages viewed, approximate region, referring site, and general device and browser information, using first-party cookies. You can opt out with Google's browser add-on at tools.google.com/dlpage/gaoptout, or by blocking cookies in your browser. The website collects nothing else: it has no accounts, no forms, and no financial data.
11. How we use data
We use data to provide the budgeting and cash flow features of the app, to operate subscriptions, to show ads in the free tier, to maintain security, to answer support requests, and to improve reliability and performance.
12. Data sharing
We share data with the service providers needed to operate DueBop: Apple for app distribution and billing, Google for advertising in the free tier and for website analytics, and our email provider for support correspondence. Advisor features run on your device, so there is no AI provider in that list. We do not sell your personal information. We do not share your financial records with anyone for advertising.
13. Security practices
Records on your device are held in an encrypted database, and data sent off the device is encrypted in transit. No system can guarantee absolute security. Because your records are stored on your device and we hold no copy, keeping the device and its passcode secure is the most important part of protecting them.
14. Data retention and deletion
Deleting the app removes the records stored on your device. That is permanent: we do not keep a server copy that can be restored, so export anything you want to keep first. Because there is no account, there is no account for us to delete. Where we hold support correspondence, you can ask us to delete it by emailing support, and we will do so subject to legal, billing, and fraud-prevention retention requirements.
15. Children
DueBop is not directed to children, and we do not knowingly collect personal information from anyone under 16. The app is intended for adults managing a household budget, and our Terms of Service require you to be at least 18. If you believe a child has provided personal information through DueBop, contact us and we will delete it.
16. Your choices
You can edit or delete your records in the app at any time, manage or cancel a subscription in your Apple subscription settings, and control ad tracking through the App Tracking Transparency prompt or in Settings on your iPhone. Depending on where you live, you may have additional privacy rights under applicable law. Contact us to exercise them.
17. Your California privacy rights
If you live in California, the CCPA as amended by the CPRA gives you the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information for cross-context behavioral advertising. We do not sell personal information. Personalized advertising through AdMob may qualify as sharing, and you opt out of it by declining the App Tracking Transparency prompt, or by turning off Allow Apps to Request to Track in Settings on your iPhone. We will not discriminate against you for exercising these rights. To make a request, email us; we may need to ask for information to verify the request.
18. Changes to this policy
We may update this Privacy Policy over time. If we make material changes, we will update the version and date on this page and may provide additional notice in the app.
Third-party providers
DueBop is distributed and billed through the App Store. When you buy a subscription, Apple processes that transaction under its own terms and privacy notice. Advertising in the free tier and analytics on this website are provided by Google, which handles the data it collects under its own privacy policy.
Contact
DueBop is the controller of the data described in this policy and is operated from the United States. Questions about this policy, or a request about your data? Email support@duebop.com and we will respond within 30 days.