1. Scope
This Privacy Policy explains how the DueBop iOS app collects, uses, stores, protects, and deletes personal and financial data. This website is informational only: it has no accounts, does not ask you to sign in, and does not collect financial data.
2. Where your records live
The bills, budgets, goals, income sources, and transactions you enter are stored in an encrypted database on your device. They do not need to leave your device for the core features of the app to work.
3. Data we collect
If you create an account or sign in, we process the data needed to operate it, such as your email address and authentication and session metadata. We also process the subscription status needed to unlock paid features. The records you enter in the app are covered by section 2.
4. Imported statements
If you import a statement file, the app processes it to extract normalized financial facts for your review. Imported files are not kept as the permanent product record.
5. Advisor and AI-related data
Some insights are deterministic calculations, and we do not describe those as AI analysis. If you use AI-assisted advisor features, a limited set of financial facts is sent to an AI provider to generate a response. Identifiers such as full account numbers, routing numbers, card numbers, names, and addresses are filtered out before that happens, and raw statement files are never sent.
6. Connected bank accounts
DueBop does not currently offer bank account linking. If we introduce it, we will update this policy and identify the provider before the feature becomes available to you.
7. Billing
Paid subscriptions are sold and billed by Apple through the App Store. Apple handles your payment details, and we never receive or store them. We receive only the subscription status needed to unlock paid features.
8. Support and communications
If you email support, we keep that correspondence for as long as we need it to answer you and to keep a record of the issue. Please do not include full account numbers, routing numbers, or card numbers in a support message.
9. How we use data
We use data to provide the budgeting and cash flow features of the app, to operate accounts and subscriptions where they apply, to maintain security, to answer support requests, and to improve reliability and performance.
10. Data sharing
We share data with the service providers needed to operate DueBop: Apple for app distribution and billing, our AI provider for advisor features you choose to use, and our email provider for support correspondence. We do not sell your personal information.
11. Security practices
Records on your device are held in an encrypted database, and data sent off the device is encrypted in transit. No system can guarantee absolute security. Because your records are stored on your device, keeping the device and its passcode secure is an important part of protecting them.
12. Data retention and deletion
Deleting the app removes the records stored on your device. That is permanent: we do not keep a server copy that can be restored, so export anything you want to keep first. Where we hold account, subscription, or support data, you can ask us to delete it by emailing support, and we will do so subject to legal, billing, and fraud-prevention retention requirements.
13. Children
DueBop is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us personal information, contact us and we will delete it.
14. Your choices
You can edit or delete your records in the app at any time, and manage or cancel a subscription in your Apple subscription settings. Depending on where you live, you may have additional privacy rights under applicable law. Contact us to exercise them.
15. Changes to this policy
We may update this Privacy Policy over time. If we make material changes, we will update the version and date on this page and may provide additional notice in the app.
Third-party providers
DueBop is distributed and billed through the App Store. When you buy a subscription, Apple processes that transaction under its own terms and privacy notice.
Contact
Questions about this policy, or a request about your data? Email support@duebop.com.